Emergency Service Frequently asked questions.

What is an emergency board-up service?

An emergency board-up service involves quickly securing openings in a building, such as broken windows or doors, that have been damaged due to events like vandalism, break-ins, accidents, or severe weather. The primary goal is to protect the property from further damage, unauthorized entry, and the elements, providing immediate safety and security until permanent solution is available.

How quickly can Board Up LA respond to an emergency call?

We're open 24/7 and ready to take your call or text anytime. Once you contact us, we'll be on our way. Board Up LA offers a 24/7 emergency response service throughout the Greater Los Angeles area, typically arriving within one hour of your call. We pride ourselves on our rapid response to assess the damage and professionally secure the vulnerable areas of your property as quickly as possible.

What types of properties do you service?

We provide emergency board-up services for both residential and commercial properties across the Greater Los Angeles area. Whether it's a home, storefront, office building, or other structure, our experienced team is equipped to handle the job quickly and effectively.

What is included in your 24/7 Emergency Board-Up Service?

Our standard emergency service ($300, tax included) includes our travel and assessment, professional labor to secure the initial damaged opening (e.g., window/door), the first set of high-quality materials (durable OSB plywood, wood planks, fasteners), and a safety debris sweep around the secured zone. This is designed for immediate protection.

What if I have multiple broken windows or doors?

For properties with multiple points of damage, or openings larger than 4'x8', we offer "Additional Board-Up Materials and Labor" at a clear, upfront per-unit price ($130, tax included, per additional standard-sized opening). This service covers the extra materials and professional labor required to secure each additional area during the same visit.

Does Board Up LA assist with insurance claims?

Yes, absolutely. We can assist with your insurance claim process. Our detailed invoices provide all the necessary information your insurance company will require. You can also find helpful resources on our website. For any specific assistance you need with your claim documentation or our services in relation to your claim, simply email us at info@boardupla.com, and we'll support you in any way possible.

What types of damage do you typically board up?

We specialize in securing broken or damaged windows and doors resulting from vandalism, break-ins, accidental damage, construction delays, or storm damage. Our goal is to make your property secure against unauthorized entry.

How long can the boards stay up?

Our board-up solutions are designed as temporary but secure measures. The duration they can or should stay up depends on your specific situation, insurance requirements, and plans for permanent repairs. We recommend consulting with your contractor or insurance company for guidance on permanent solutions.

What payment methods do you accept for emergency services?

We accept a variety of convenient payment methods, including all major credit cards, ACH debit, Google Pay, and Apple Pay. Upon completion of our services, we will send you an invoice via email and text message, which includes a secure link for easy online payment.

Do you clean up the site after boarding up?

Yes, our emergency board-up service includes a safety debris sweep around the immediate secured zone. This means we will clear accessible broken glass and debris directly related to the damaged opening we've secured to ensure the area is safer. Extensive site cleanup beyond this would need to be discussed separately.